Order Protection
OrderProtection.com is offered as an additional item at checkout. There is no extra application process or forms to fill out, customers just checkout and are instantly protected against items:
- Stolen
- Delivered Not Received
- Damaged Item
- Lost in Transit
- Wrong Item
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You May Concern...
How long does it take to receive my order?
How long does it take to receive my order?
Orders typically arrive within 3β5 business days from the time your order is placed.
How much is the shipping?
How much is the shipping?
We offer clear and simple shipping options:
- Mainland USA (Continental U.S.)
Free ShippingΒ Β· Estimated delivery:Β 3-5 business days
(Excludes military addresses such as P.O. Boxes, APO, FPO, and DPO) - Hawaii & Alaska
$60 flat-rate shippingΒ Β· Estimated delivery:Β 3β9 business days
(Same address exclusions apply)
All shipping costs are shown clearly at checkoutβno surprises. Learn more
What if the rug doesnβt work for my space?
What if the rug doesnβt work for my space?
We offer 60-day hassle-free returns. If any further questions, feel free to reach out us at service@montvoorugs.com.
What should I do if my payment fails?
What should I do if my payment fails?
- Try a different payment method β we recommend Visa, Mastercard, or PayPal, which usually work best.
- Contact your bank to ensure the transaction is authorized.
- If the issue persists, feel free to reach out to us at service@montvoorugs.com, and weβll be happy to help.
