Explore Montvoo FAQs

A Few Things You Might Be Wondering

We’ve answered the most common questions to help you feel at ease—make choosing a rug feels simple.
Our team is here for you 24/7, ready to help whenever you need.

Non slip boho area rug safe for pets and kids in everyday spaces. Washable area rug, easy cleaning design.

Still need a hand?

We’re here to help you find the rug that feels just right for your home.

Where do you ship to?

We currently ship within the continental U.S. only. Orders are delivered directly to your door from our trusted fulfillment partners.

Shipping is not available to Alaska, Hawaii, P.O. Boxes, APO, FPO, or DPO addresses.

What should I do if my payment fails?

Try a different payment method — we recommend Visa, Mastercard, or PayPal, which usually work best.
Contact your bank to ensure the transaction is authorized.
If the issue persists, feel free to reach out to us at service@montvoorugs.com, and we’ll be happy to help.

How long will it take to receive my order?

Orders typically arrive within 3–5 business days from the time your order is placed.

How much is shipping?

We offer clear and simple shipping options:

Mainland U.S. (Continental U.S.)
Free Shipping · Estimated delivery: 3–5 business days
(We do not ship to P.O. Boxes or military addresses, including APO, FPO, and DPO addresses.)
Hawaii & Alaska
Shipping is currently not available.

All shipping details are clearly displayed at checkout. Learn more about our Shipping Policy.

Will I need to pay customs duties or additional taxes?

No. All prices shown on our website include applicable taxes and duties.

You won’t be charged any additional fees upon delivery.

What is your return policy?

We accept returns within 60 days of delivery for items that are unused, in original condition, and in their original packaging.

If something doesn’t feel quite right, just reach out to us—we’ll be happy to help guide you through the return process.

Please note: Customized or personalized items are not eligible for return.

What are your Rug sizing options?

Rug Size Guide

Find the right size and placement for your space.

Available Sizes

2' x 3' 3' x 5' 4' x 6' 5' x 7' 6' x 9' 8' x 10' 9' x 12' 2' x 6' Runner 2' x 10' Runner 6' x 6' Round

6' x 6' is a round rug, ideal for round tables, reading corners, nurseries, and accent areas.

Living Room Bedroom Dining Room Entryway & Runner

Living Room

Choose a rug large enough to anchor your seating area and visually connect the furniture.

4' x 6' – 5' x 7' Compact / Small Living Room Best for apartments, small seating areas, and cozy living spaces.

6' x 9' Small–Medium Living Room Works well when the front legs of your sofa and chairs sit on the rug.

8' x 10' – 9' x 12' Medium–Large Living Room Ideal for anchoring larger seating arrangements and creating a more connected look.

6' x 6' Round Reading Nook / Accent Seating Perfect for round seating arrangements and smaller accent areas.

Placement Tip: Keep at least the front legs of your sofa and chairs on the rug for a more balanced look.

Bedroom

Choose a rug that extends beyond the bed for a softer, more balanced layout.

3' x 5' – 4' x 6' Bedside / Twin–Full Bed Great for bedside placement, kids' rooms, and compact bedrooms.

5' x 7' – 6' x 9' Full / Queen Bed Works well beneath the lower portion of the bed with rug visible on both sides.

8' x 10' – 9' x 12' Queen / King Bed Best for a more generous, balanced bedroom layout.

6' x 6' Round Nursery / Bedroom Corner Ideal for play areas, nursery seating, or reading corners.

Placement Tip: Position the rug beneath the lower two-thirds of the bed whenever possible.

Dining Room

Choose a rug large enough for chairs to remain on the rug when pulled away from the table.

5' x 7' – 6' x 9' 2–4 Seat Table Best for breakfast nooks and smaller dining areas.

8' x 10' 4–6 Seat Table A versatile fit for most standard dining rooms.

9' x 12' 6–8 Seat Table Ideal for larger dining tables and more spacious layouts.

6' x 6' Round Round 2–4 Seat Table A natural fit beneath smaller round dining tables.

Placement Tip: Aim for approximately 24" of rug beyond the edge of the table whenever possible.

Entryway & Runner

Smaller rugs and runners are ideal for entryways, hallways, kitchens, and narrow spaces.

2' x 3' – 3' x 5' Doorway / Small Foyer Ideal for entryways, bedside areas, or compact accent spaces.

2' x 6' Kitchen / Short Hallway Works well in narrow kitchens and shorter passages.

2' x 10' Long Hallway Best for longer corridors and extended narrow spaces.

Placement Tip: Center the runner and leave a few inches of visible flooring on both sides.

Not sure which size to choose?

When deciding between two sizes, the larger rug will usually make the room feel more connected, spacious, and complete.

Measure your space before ordering for the best fit.

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A Few Things You Might Be Wondering

Where do you ship to?

What should I do if my payment fails?

How long will it take to receive my order?

How much is shipping?

Will I need to pay customs duties or additional taxes?

What is your return policy?

What are your Rug sizing options?

Rug Size Guide

Living Room

Bedroom

Dining Room

Entryway & Runner

Not sure which size to choose?

How to flat a rug?

Language

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